Contact

Corrections, questions about a guide, and anything else. What to send, and where it goes.

Contact details

Reporting an error

This is the message we most want to get. If a guide states something you believe is wrong, say which page it is on and which sentence. Name the article if you can.

We will read the source text again. If you are right, the page is fixed and the fix is logged on thecorrections page with the date and what changed. Corrections are not made silently.

Questions about your own product

We can point you at the article that governs a situation. We cannot tell you what to do about yours. Nothing on this site is legal advice, and a question about one specific product is a question for a lawyer or for the market surveillance authority in the country concerned.

If a question comes up often enough, the answer usually becomes a guide, and the guide will carry its article numbers like every other page here.

Providers

The provider slots on the guides are empty. When they are filled, every entry will show whether we earn from it, and paid placement will be labelled as paid placement in the entry itself. A listing will never change what a guide says you have to do. Those terms are set out in theeditorial policy and they are not negotiable.